Legal compliance, increased product knowledge, and the need for department profitability require providing a professional and well trained Finance & Insurance Manager. Customer satisfaction, customer retention, legal compliance, full product disclosure, store profitability, and maintaining a good relationship with all lenders, are ALL the responsibility of your Finance Department. For the last 15 years, Dealer Associates, Inc has provided its dealer partners with training that supports the ever increasing demands for qualified, ethical, and diligent Finance Managers.